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Developer's DescriptionBy Oracle AmericaLicense: http://www.oracle.com/pls/topic/lookup.ctxwsccl&ideula_demo_android...License: http://www.oracle.com/pls/topic/lookup?ctx=wsccl&id=eula_demo_androidLive Experience allows you to enhance your customer experience by adding digital communication channels directly in your mobile appIn-App Engagement Channels for Web and Mobile:Contextual experiences via digital voice, video capabilities (one way, two way, see what I see), screen sharing, drawing/annotating, SMS conversationsSeamless transitions between channels and escalating to richer interaction modesBuilt-in mechanisms for maintaining customer privacy and controlCustomer Context and Engagement Scenarios:Proactively engage your customers at key moment of their journeyCapture customer web and mobile context to support action and decisions within the processDesign personalized engagement scenarios based on context, history and business prioritiesTelephony-to-Digital Escalation:Augment telephony-primed interactions with digital experiencesAdd visual content to supplement voice communicationAccelerate contact center digital transformation by leveraging existing channels and processesReal-time ID Scanning and Verification:Authenticate your customer identities using their mobile device camerasLive Experience Demo allows you to showcase various customer engagement scenarios with voice, video, screen share, annotations and SMS channels. Each engagement scenario lets you choose an initial engagement channel with the customer and provides you with an option to upgrade or add other channels during the engagement.A subscription to Live Experience cloud service is required to run this demo.https://www.oracle.com/industries/communications/products/live-experience-cloud/